Smarter Banking Know your banking rights and responsibilities is a booklet which provides consumers with some helpful tools and tips on keeping your personal and financial information secure and protecting yourself from identity theft. It also includes advice on safe online banking.

The booklet is divided into the following sections

  • SMARTER BANKING - Know your banking rights and responsibilities
  • Consumer basics
  • Checklist: Your rights and responsibilities when it comes to banking
  • your rights
  • your responsibilities
  • Checklist: Do you have your finances under control?
  • Protecting yourself and your financial information
  • Checklist: If your wallet or handbag is stolen
  • Checklist: Minimising the risk of identity theft
  • Checklist: Using Internet banking
  • Where to go for more info
  • Glossary
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Australian Bankers' Association