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Intro - Make credit work for you
Credit basics
Credit providers and the law
The costs of credit
Applying for credit
Keeping credit under control
Reversing or cancelling credit
Financial assistance
Definitions of common credit terms
Table of contents
Important note - This booklet gives information of a general nature and is not intended to be relied on by readers as advice in any particular matter. Readers should consult their own advisers on how this information may apply to their own circumstances.
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The Cost of Credit


Three young men moving a sofa into a storage area
BORROWED MONEY COMES AT A PRICE, AND THAT PRICE GENERALLY TAKES THE FORM OF INTEREST, OR FEES AND CHARGES, OR BOTH. THE COST OF A CREDIT ARRANGEMENT WILL DEPEND ON A NUMBER OF FACTORS, INCLUDING THE TYPE OF CREDIT YOU SELECT, THE AMOUNT YOU BORROW, THE TYPE OF PROVIDER OFFERING THE CREDIT, THE TIME YOU'LL TAKE TO REPAY THE DEBT, AND WHETHER OR NOT THE CREDIT IS SECURED OR UNSECURED.

GENERALLY, THE MORE YOU BORROW AND THE LONGER YOU TAKE TO PAY IT OFF, THE MORE INTEREST YOU PAY.




WHAT IS INTEREST?

Interest is the amount you pay to the credit provider for the use of their money. The interest you pay is calculated as a percentage on the amount of money you have borrowed (or the amount you still owe), and is then added to the total amount you must pay back. Interest is usually payable at regular intervals over time.

The type of interest can vary depending on the credit product and the credit provider. For example, personal loans may be described as fixed rate or variable rate loans, while credit cards may be described as offering interest-free days or offering ongoing interest. Let's have a look at some of these terms in more detail.

FIXED RATE LOANS

Fixed rate loans mean the interest rate is set for the life of the loan. Your repayment amount and frequency may also be set at the beginning of your term. With such loans, you may have to pay an early repayment fee if you make additional repayments along the way or pay out your loan early.

Fixed loan repayments are easy to include in your budget as you always know what your repayments will be - they'll never change until the loan is paid out. Fixed rate loans are protected from changes in interest rates. While this means that if interest rates go up, your repayments will still stay the same, it also means that if interest rates come down, your repayment amount won't.

You may also be able to get a fixed rate loan which is 'interest only' in that the principal is repayable at the end of the loan and you only make interest payments during the loan term.

VARIABLE RATE LOANS

Variable rate loans have interest rates that are subject to change. Such changes may occur at the credit providers' discretion or according to market rates. If the market rate goes up, so will the interest payments on your loan, and if market rates come down, your interest payments will decrease as well.

With most variable rate loans it is possible to choose the frequency of your repayments, for example, you might choose to make a repayment weekly, fortnightly or monthly. You also have the freedom to make additional payments at any time, or simply increase the amount of your regular repayment - two strategies that will help you to pay off your loan faster and therefore save on the overall amount of interest you pay. Depending on the loan, you may incur an early termination fee if you pay out your loan earlier than the term stated in the loan contract.

Variable rates typically also apply to personal overdrafts and credit cards.

INTEREST-FREE DAYS ON CREDIT CARDS

Many credit cards offer interest-free days - this is a set number of days during which interest is not payable on new purchases. If purchases are not paid off in full by the end of the interest-free days period, interest will become payable on the purchases, up until the time they are paid off in full.

HOW TO PAY NO INTEREST

If you have a credit card with interest-free days, avoid paying any interest on your purchases by always paying the total amount owed on your statement (not just the minimum payment) by the due date.
The interest-free days available are usually up to 44 days, although some credit cards may offer up to 55 interest-free days. You will be sent a statement at the end of each billing period that shows you the full amount owing as well as the minimum payment required. Unless you pay the full amount owing (not just the minimum payment), by the relevant due date you are likely to incur interest on both the outstanding balance and new purchases in subsequent statement periods until the entire debt is paid off. This is subject to the terms and conditions applying to your credit card which may provide for interest to be calculated in a different way. Interest charging terms are important and you should pay special attention to them.

Store cards may also allow you to buy goods on credit and pay no interest for, say, the first six or twelve months. After that, interest will be payable and that interest may be at a relatively high interest rate (and may even be backdated to the date of the original purchase).

Paying minimum repayments only can be a costly way to pay off your credit card debt. The consumer watchdog, the Australian Securities and Investments Commission, advises that paying off a credit card debt of $1,000 can take more than 11 years if paying minimum payments only, and would cost $860 in interest. Paying a debt of $10,000 would take 27 years, and would cost $11,000 in interest!*

*Source: Australian Securities and Investments Commission, www.fido.asic.gov.au. Calculations are based on a typical credit card with an interest rate of 16% per year, and minimum repayments of 2.5% or $10 (whichever is the lesser), and interest charged from the date of purchase.

ONGOING INTEREST ON CREDIT CARDS

Not all credit cards offer interest-free days. Some cards charge interest from the time the purchase is made until the time the purchase is paid off in full. However, these cards usually offer lower rates of interest than the interest applied to a card with interest-free days.

So, disciplined spenders who pay off the outstanding balance on the card in full, every month, by the due date, might consider a credit card that offers interest-free days, as they will be able to avoid any interest payments (if they stick to the payment plan). Interest savings could also be achieved if only part of the outstanding balance is paid off.

However, people who are more likely to always carry some amount of debt on their credit card may be better off considering a card with a low rate of ongoing interest - even though there are no interest-free days, the overall interest to be paid is likely to be lower in the long run depending on spending patterns.

You should also remember that, although many credit card terms offer interest-free days on credit cards, it is common practice to charge interest on cash advances on a credit card account from the date the cash advance is drawn until it is repaid in full.

COSTLY CASH ADVANCES

A cash advance on your credit card is when you use your card to withdraw cash. Sounds simple enough - but cash advances are usually an expensive way to access cash.

Most cash advances incur interest from the date you obtain the advance, right through until the date you pay off the advance in full. You might also incur a cash advance fee, usually around 1.5% of the total amount advanced.

LOW INTEREST AND INTEREST-FREE CREDIT OFFERS

Sometimes you may see loans or credit cards offering low interest, or even no interest, for a fixed period of time (for example, for six months or one year). Some of these offers provide good opportunities for consumers. However, some also come with a catch.

Some low interest loans may only offer low interest for a certain period of time, (often called the 'honeymoon period'). Once that period is over (usually after six months or a year), significantly higher interest rates may apply from that point forward.

OTHER FEES AND CHARGES

In addition to interest, other fees and charges usually apply to credit arrangements, such as annual fees on credit cards, or administration fees on personal loans. The credit provider has the obligation to let you know what fees, charges and interest rates apply and when they will apply. It is vital to be fully aware of any fees and charges that apply (as well as interest rates) before entering into a credit arrangement.

In the table below, we've summarised some of the typical fees and charges that apply to credit products. We can't tell you how much the fees are in each case, as they will differ depending on the credit provider and depending on the credit product. The credit provider will be able to tell you more about any costs that apply to the products they provide.

COMMON CREDIT FEES AND CHARGES

FEE
WHEN IT MAY APPLY
WHO CHARGES THE FEE
Administration fee (also called 'account-keeping fees')
An ongoing fee that may be charged on some personal loans at regular intervals - such as monthly or yearly, depending on the loan and depending on the provider.
Some credit providers
Annual fee
Most credit cards now have an annual fee which is applicable to all card holders on the account.
Some credit providers
Application fee
May be charged when applying for a loan, and may still be payable even if your application is not successful.
Some credit providers
Cash advance fee
Usually applied when obtaining cash on your credit card - it may be charged as a percentage of the total amount advanced.
Some credit providers
Dishonour fee
May be charged if you have tried to make a payment with a direct debit, and the payment was declined because you have exceeded your credit limit (if paying with a credit card) or didn't have enough funds in your account (if paying from a bank account). You may also incur a charge from the business you were trying to pay…such as a gas company if the direct debit was intended to pay your gas bill.
Some credit providers
Early termination fee
This fee may apply to a personal loan if you pay out the loan earlier than within the stated term of the loan.
Some credit providers
Establishment fee
This one-off fee may be applicable when you open a personal loan or other form of loan.
Some credit providers
Government taxes and charges
Government taxes, such as stamp duty, may apply to some credit arrangements depending on the state or territory you live in.
Federal and State Governments, where applicable
Merchant fees (also known as surcharge fees)
Some merchants may choose to charge a fee when you pay for goods or services using your credit card. Merchants are required by law to tell you if a fee applies for credit card transactions, and how much that fee is.
Some merchants
Overdrawn account fee
If you have exceeded the limit on your overdraft or your credit card, you may incur an overdrawn account fee.
Some credit providers
Overdue payment fee (also known as late payment fee)
This fee may apply if you miss a payment on your credit card, or if you miss a repayment on a personal loan.
Some credit providers
Reward program fee
Of the credit cards that offer reward programs for card holders, many charge an annual reward program fee (this is in addition to the annual fee for the credit card itself).
Some credit providers

RELATED PRODUCT COSTS - CONSUMER CREDIT INSURANCE

Some credit providers may offer consumer credit insurance (CCI) when you apply for credit. CCI is not compulsory. If you do take out a CCI policy, you can cancel it at any time.

However, if you become unemployed or disabled, CCI policies usually pay part of your monthly balance for a set period. If you die, CCI may also cover all your balance up to a set limit. The cost of your cover often depends on your outstanding monthly balance. You will need to read the policy wording carefully and then decide whether the risks you are taking are worth the cost of taking out the insurance.

You may cancel your CCI policy and get a refund, within 14 days of first receiving confirmation of your CCI policy or at the end of the 5th day after the policy was issued or sold to you.

COMPARISON RATES

In accordance with the Consumer Credit Code (see Credit providers and the law), lenders are required to make 'comparison rates' available for their fixed term credit products, such as fixed term personal loans and home loans.

The comparison rate is a tool for helping consumers identify the cost of credit. It is a rate which includes the interest rate (sometimes also called the 'annual percentage rate') of the loan, as well as certain fees and charges that relate to the loan. So, while a personal loan may be advertised with an interest rate of 5.75% per year, once fees and charges are taken into account, its comparison rate may in fact be 6.25% per year.

Looking at the comparison rate can be useful. But consumers should be aware that comparison rates don't include all fees and charges. For example, Government fees and charges such as stamp duty and other taxes are not included, nor are one-off charges that might only apply in certain circumstances, such as redraw fees or early repayment fees or overdue payment fees if you miss a repayment.

They also don't include other factors which may make the loan more attractive or less attractive than other similar products, such as discounts on other products offered by the same lender, or flexible repayment arrangements.

TOP TIPS FOR KEEPING FEES AND INTEREST DOWN

- Avoid late fees on loans and credit cards by always paying your bills and instalments by the due date
- Avoid over-the-limit or dishonour fees on overdrafts and credit cards by always staying within your credit limit
- Try to keep your credit card interest charges to a minimum by always paying more than just the minimum payments
- If your credit card offers interest-free days, avoid all interest charges by always paying your bill in full by the due date - that means paying the full closing balance shown on your statement, not just the minimum payment
- Always try to avoid costly methods of accessing money, such as obtaining cash through credit card cash advances
- Try to keep to one credit card only - not only will your credit situation be easier to manage, you will also avoid doubling up on annual fees

CONSOLIDATION LOANS - DO THEY SAVE YOU MONEY?

If you have more than one personal loan, it may be worth looking into consolidating your loans - you may be able to reduce the overall interest rate you are paying, and you may be able to reduce the fees you pay. Consolidation loans can also make your credit repayments more easy to manage, as you will only need to make a single repayment per month (rather than multiple repayments if you had multiple credit arrangements to repay).

Always remember, the aim of consolidating is to reduce your overall interest rate and the amount you pay in fees and charges. You will need to do your homework and read the fine print to make sure consolidating really will save you money in the long run. Watch out for unscrupulous dealers who advertise consolidation loans that seem to be a convenient answer to all your debt problems, but instead trap you into paying even higher rates of interest, as well as fees and charges.
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