Smarter Banking - make credit work for you
Intro - Make credit work for you
Credit basics
Credit providers and the law
The costs of credit
Applying for credit
Keeping credit under control
Reversing or cancelling credit
Financial assistance
Definitions of common credit terms
Table of contents
Important note - This booklet gives information of a general nature and is not intended to be relied on by readers as advice in any particular matter. Readers should consult their own advisers on how this information may apply to their own circumstances.
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Applying for Credit


Seated man and woman making a purchase over the telephone using a credit card

WHAT TYPE OF CREDIT IS BEST?

Different types of credit suit different circumstances. The type of credit that's best for you will depend on how you want to use the borrowed money, and on your individual financial circumstances. Refer to the table, Comparing Credit on page 15 to compare the pros and cons of various forms of credit, and for some recommendations on how (and how not) to use them.

CAN YOU AFFORD IT?

Credit is a big responsibility, so it pays to do your sums before applying for a credit arrangement. Do a budget to get a clear understanding of your current financial situation. Can you afford to take on the debt? Can you afford to make the repayments? And don't forget to think ahead. If your circumstances change - for example, if you are temporarily out of work, or if you encounter an unexpected expense such as a car repair bill - will you still be able to make the repayments?

FACTORS TO CONSIDER BEFORE YOU APPLY

- Can you afford it?
- Do you really need the item you are trying to purchase?
- How much is the item going to cost you over time, once you add interest and fees and charges to be paid for the loan?
- Is your credit history in good shape?
- Which type of credit is best suited for your situation?
- Who is the credit provider - are you confident they will uphold your rights and their responsibilities?
- Will you need to take out any other products?

ARE YOU ELIGIBLE?

So, you've decided to borrow some money from your bank. How will your bank determine your eligibility for a loan or credit card? Banks typically consider a number of factors, including your employment status, income, savings, existing debts, and your credit report.

WHAT IS A CREDIT REPORT?

In Australia, reporting agencies hold credit reports on individuals who have, at some point, applied for credit. If you have applied for a loan, a credit card or even a telephone account, you probably have a credit report.

Credit reports contain information such as the types of credit you've applied for and, any overdue payments of 60 days or more in cases where you've been sent notice of the default and the credit provider has taken steps to recover the amount.

GETTING A COPY OF YOUR CREDIT REPORT

If you're thinking of applying for credit, it's a good idea to check your credit history first in order to make sure the details listed are accurate and up-to-date. Sometimes, the first time people become aware of their credit report is when a loan or credit application is declined, and this occasionally happens as a result of an incorrect listing on your credit report, or an error in your personal details. You can obtain a free copy of your credit report by applying in writing to Baycorp Advantage. The report will be mailed to you within 10 days of receiving your written request. Alternatively, for a fee of $23, they will provide a copy of your credit report by fax or mail within one day of receiving your request. Contact Baycorp Advantage on (02) 9464 6000 to find out how, or visit www.baycorpadvantage.com.

BEFORE YOU SIGN UP...THE CREDIT CONTRACT

All forms of credit come with a credit contract, whether it's agreeing to terms and conditions on a credit card, or signing a credit contract when taking out a personal loan or taking advantage of an interest-free deal at a local store. Once you sign the contract or otherwise accept it (such as by using a credit card) you are bound by the conditions in the contract - regardless of whether you have read them.

So, always read the detail in the information provided before entering into any credit arrangements. It's the only way to be sure of what you'll be paying - now, and down the track.

Remember, although some deals may look attractive, you need to read the detail so you understand the fees, charges and interest rates that make up the cost of the deal.

Avoid signing up on the spot, and never feel pressured to do so (no matter how insistent the sales person might be). Take the time you need to read the necessary paperwork. When it comes to making a final decision, 'sleep on it' for a few days (or longer), that way you've got time to consider all the implications of the credit arrangement and change your mind before you commit yourself.

Decline any offers that you're unsure of or uncomfortable about. And listen to your gut - if it's telling you that something's not quite right, walk away. At the very least, take a step back and reassess the offer, and consider getting a second opinion.

SHOP AROUND

Every bank is different, and most banks offer a range of options when it comes to borrowing money. Don't just take the first product you hear about - instead, take the time to find out about the products they offer. Then, compare the results of your search and select the product and the bank that you feel best suits your needs.
Two sales assistants in a delicatessan
A mature couple and a younger couple enjoying a picnic

COMPARING CREDIT

All forms of credit give you the ability to purchase goods now and pay for them later. On the other hand, the potential to spend more than you can afford to repay is a potential trap that all forms of credit share. We've put together the following table to help you compare the different types of credit available, and see which ones may or may not be suitable for certain situations. But remember, the most important question to ask about credit is whether you can repay the debt within a realistic time frame, and without causing you financial and emotional hardship.

COMPARING CREDIT

PROS
CONS
POTENTIAL USES
BUT MAY NOT BE A GOOD OPTION IF
Credit card
- Offers 24-hour access to money and can be accepted by many businesses worldwide
- Interest-free credit if well managed and paid off in full by the due date
- Safer to carry around than cash
- Can use to purchase over the phone or Internet, as well as in person
- Fully itemised statements showing all purchases made over the statement period
- May offer additional benefits such as travel insurance and purchase protection
- Relatively high interest rate
- Can be easy to overspend if not managed carefully
- If only making minimum repayments it can take years to repay (and add lots of money on interest)
- Various fees and charges may apply
- If used to obtain cash, i.e. through a cash advance, additional fees and interest can apply
- Everyday outlays for small to medium items that can easily be paid off within the statement period
- Making purchases online or over the phone
- Travelling overseas, and in situations where cash is not safe or convenient to carry
- Emergency or other unavoidable situations where you don't have cash available to pay
- Obtaining cash (i.e. through cash advances)
- Purchasing large items that will take a long time to pay off (a personal loan may provide a cheaper option in this situation)
- You tend to make purchases without keeping track of how much you're spending and without knowing whether you can afford to pay for it within a realistic time frame
Store card
- May provide access to interest-free deals in the store or retail group that issues the card
- May provide access to discounts on purchases and in-store reward programs
- Interest rates may be higher than credit card interest rates
- Can be easy to overspend if not managed carefully
- Can involve a number of fees and charges
- May only be able to be used in the store or retail group that issues them (depending on card type)
- Everyday purchases in specific stores, particularly if 'special offers' are available to store card holders
- May be able to be used more widely
- Another form of credit with cheaper interest rates can be used instead
- Purchasing large items that will take a long time to pay off (a personal loan may provide a cheaper option in this situation)
- You tend to make purchases without keeping track of how much you're spending and without knowing whether you can afford to pay for it within a realistic time frame
Overdraft
- Can provide a short-term buffer if you need to spend more than you have in your account
- Generally have flexible repayment options
- Interest and fees and charges apply
- Covering short-term emergency outlays
- Temporarily cover cash requirements if there is not enough money in your account
- Another form of credit with cheaper interest rates can be used instead
- Purchasing large items that will take a long time to pay off (a personal loan may provide a cheaper option in this situation)
- You tend to make purchases without keeping track of how much you're spending and without knowing whether you can afford to pay for it within a realistic time frame
Personal loan from a bank
- Allow you to purchase larger items that may take some time to pay off
- Generally offer cheaper interest rates than credit cards
- Can sometimes choose between different repayment options - e.g. fixed term or variable
- Banks must provide a comparison rate to aid shopping around
- Can't be used for everyday purchases
- One-off purchases that are large enough for you to require some time to pay them off, for example a holiday or car
- Making day-to-day purchases that you could either save up for in a short space of time, or could obtain using a credit card
Finance Broker
- Can act as go-betweens between you and credit providers to help you find a loan
- May charge you a fee for the service - often calculated as a percentage of the loan amount
- Unscrupulous brokers may recommend a product, not because it suits your needs or meets your cost requirements, but because they will receive a high commission for signing you up
- Can't necessarily find a loan that's any cheaper than you could find yourself - and the addition of their fee will ultimately make the loan more expensive
- May provide a credit option when all other potential credit solutions have been exhausted and there is no other alternative
- Other mainstream credit solutions are available
Payday Loan
- Can allow you to obtain money when in dire need
- Sometimes available to those who have been unable to get money through mainstream providers such as banks or credit unions
- Can pay extremely high interest rates - in some cases as high as 1000% per year
- May also pay a variety of fees and charges
- Not suitable for long-term credit requirements
- May provide a credit option when all other potential credit solutions have been exhausted and there is no other alternative
Other mainstream credit solutions are available

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