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There is a long-running ABA telephone scam targeting households at random around Australia.
Callers claim to be from the Australian Bankers’ Association, or a variation of the name, and are trying to defraud people by asking about their satisfaction with their bank or convincing them to transfer money to receive some money they are owed. Don’t fall for it!
The Australian Bankers’ Association does not conduct customer satisfaction surveys or contact the public in these ways. If you receive a phone call such as this, do not provide any information – just hang up.
If you have given any details to these callers, contact your bank as they can take action to protect and monitor your account.
Some of the techniques used by these scammers include:
Please note that banks will never ask you for PINs or confidential internet banking details. This information is the key to your account and should always be kept confidential.