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Audit confirmation request information

This table lists contact details for auditors needing audit confirmation from banks.

This table is updated whenever the Australian Bankers’ Association receives updates from member banks.

If the bank you need is not represented, please contact that bank directly. A list of generic contact details of ABA member banks can be found on our website.

Bank  Confirmation Request Address  Contact details for
follow up 
Date last updated 
AMP Bank Limited 

AMP Bank Limited
Customer Services
Locked Bag 5059
Parramatta CBD BC NSW 2124 

 

Tel: 13 30 30  15/06/2010 

Australia and New Zealand Banking Group Limited

Institutional and Corporate Clients
General and all Treasury Audit Confirmations 

 

ANZ Lending Processing
Audit Confirmation Requests
13/100 Queen Street
Melbourne Vic 3000 
General Audit
auditcer@anz.com

Treasury Audit
auditct@anz.com

Tel: 1800 642 832
 
13/01/2014 

Australia and New Zealand Banking Group Limited

Commercial and Small Business Customers

General Audit Confirmations 

Audit Confirmations (Retail)
5/833 Collins St
Docklands VIC 3008 
Retail Audit 
tpcvicinvest3@anz.com


Tel : 13 13 14 
04/06/2010 

Bank Australia

(formerly known as bankmecu – name changed 17 Aug, 2015)

Preferred method via Confirmation.com
Auditor Selection (when utilising www.confirmation.com):
Bank Australia

Requests logged via post:
Bank Australia – Retail Operations
222 High Street,
Kew Victoria 3101
Requests lodged via
Confirmation.com:
Tel: +61 3 7000 6080
support@apac.confirmation.com


Requests lodged via post:
Tel: 13 28 88
1/06/2016 
Bank of America
Merrill Lynch

Accepted via Confirmation.com only
Auditor Selection: Bank of America Merrill Lynch - Australia

Confirmation.com
Tel:
+61 3 7000 6080
support@apac.confirmation.com  

26/02/2015
 
Bank of Melbourne

Accepted via Confirmation.com only
Auditor Selection: Bank of Melbourne
[a division of Westpac Banking Corporation]

Confirmation.com:
Tel: +61 3 7000 6080
support@apac.confirmation.com
01/04/2016
Bank of Queensland Limited Audit Confirmations – Banking Maintenance
Bank of Queensland
Level 6, 100 Skyring Tce
Newstead QLD 4006
GPO BOX 898
Brisbane QLD 4001

Tel: 07 3212 3450
Fax: 07 3067 9310
29/06/2016
Bank SA  Accepted via Confirmation.com only
Auditor Selection: Bank SA
[a division of Westpac Banking Corporation]
Confirmation.com:
Tel: +61 3 7000 6080
support@apac.confirmation.com

01/04/2016
Citi Consumer Bank   Citigroup Pty Ltd
Consumer/Retail Bank 
Onshore Services
Level 6 2 Park Street
Sydney NSW 2000
GPO Box 3483
Sydney NSW 2001 

Paul Low

Tel: +612 8225 3030
Fax: +612 8225 5026 
20/6/2010 
Citi Australia and New Zealand Accepted via Confirmation.com only
Auditor Selection: Citibank Corporate - Australia or Citibank Corporate - New Zealand

Confirmation.com
Tel: +61 3 7000 6080
support@apac.confirmation.com

01/06/2015 
Commonwealth Bank of Australia 

Commonwealth Bank of Australia
Service Operations Audit Certificates Team
Fax (Preferred): 1300 551 285
(new requests only)
Mail: PO Box 327
Silverwater NSW 2128

Emails (preferred): Audit Certificates Team
audit.certificates@cba.com.au
Telephone: Business Service Centre 1800 019 910
Or Relationship Service Team
18/11/2013 
Defence Bank

Preferred method via Confirmation.com
Auditor Selection (when utilising www.confirmation.com):
Defence Bank

Requests via post:
Defence Bank - Finance Department
PO Box 14537
Melbourne VIC 8001

Requests via email:
finance.processing@defencebank.com.au

Requests via Confirmation.com:
Tel: +61 3 7000 6080
support@apac.confirmation.com

Requests via Post or Email:
finance.processing@defencebank.com.au

09/06/2017 

HSBC Bank
Australia Limited

Accepted via Confirmation.com only
Auditor Selection: HSBC Bank Australia Limited

 

Confirmation.com
Tel: +61 3 7000 6080
support@apac.confirmation.com

HSBC Relationship Manager

 01/11/2015

Hongkong & Shanghai Banking Corporation Limited
(Sydney Branch)


Accepted via Confirmation.com only
Auditor Selection: Hongkong & Shanghai Banking Corporation Limited (Sydney Branch).

Confirmation.com
Tel: +61 3 7000 6080
support@apac.confirmation.com

HSBC Relationship Manager

01/11/2015 
National Australia Bank  

Preferred method via Confirmation.com
Auditor selection (when utilising www.confirmation.com):
National Australia Bank and then select your client’s applicable responding department

Requests lodged via
Confirmation.com:
Tel: +61 3 7000 6080
support@apac.confirmation.com

Requests lodged via email/post:
Tel: 13 22 65 or your NAB representative
01/04/2016
Rabobank Australia Group   Rabobank Australia Branch
Corporate Loans Administration
GPO Box 4577
Sydney NSW 2001 
Wholesale & Business Banking Clients
Corporate Service - Loans Administration
Tel: (02) 8115 2800
Fax: (02) 8115 1023

Retail Clients
RaboDirect
Tel: 1800 445 445

15/09/2014 
St George Bank Limited 

Accepted via Confirmation.com only
Auditor Selection: St George Bank
[a division of Westpac Banking Corporation]

 

Confirmation.com:
Tel: +61 3 7000 6080
support@apac.confirmation.com
01/04/2016
Suncorp Bank Suncorp Bank
GPO Box 1453
BRISBANE QLD 4001

Service & Support
07 3135 3282
BTAP@suncorp.com.au
01/03/2017 
Westpac Banking Corporation  Accepted via Confirmation.com only
Auditor Selection: Westpac Banking Corporation
 

Confirmation.com:
Tel: +61 3 7000 6080
support@apac.confirmation.com

01/04/2016

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