Security and Fraud Prevention Customer security is the number one priority for banks regarding online banking. Banks provide advice and guidance – online, over the telephone and in many publications – on how to protect against fraud perpetrated by criminals. Australia’s banks work hard to prevent their customers from becoming victims of any kind of financial crime. At the same time, as a banking customer there are things you can do, and simple precautions you can take to protect yourself and your money. This section offers tips on protecting your personal information, your money, credit and debit cards against fraud and misuse. Protect Your Financial Identity This website provides information for the public about how you can protect your financial identity in everyday life and minimise the damage if a problem occurs. This website has been developed by the Australian Bankers’ Association, the Australian High Tech Crime Centre and the Australian Securities and Investments Commission. Read about how they work to reduce the incidence of this crime. While there are no guarantees about avoiding identity theft, there are steps you can take to reduce risk and improve security at home and work. Money mules explained Have you ever been approached online with an offer to earn hundreds or thousands of dollars in commission simply by receiving money and remitting it to another bank account? Or have you been asked to help someone in financial difficulty by receiving funds and then returning some of the funds to another person or organisation? These are scams! A criminal is trying to recruit you as a money mule to transfer and disguise the money as proceeds of crime. This fact sheet, compiled by the Australian Bankers’ Association and the Australian High Tech Crime Centre, will help you recognise this scam and avoid becoming involved in illegal activity. Online Shopping This fact sheet provides some important security tips to follow when shopping online. When making purchases online, it is important to protect your personal information. The Australian Bankers’ Association and the Australian Federal Police prepared this fact sheet to help consumers when transacting online. Protect Your Kids Online This fact sheet is designed to help parents talk to their children about online safety and protecting their identity from criminals. Even though your children may be technically proficient on the computer and using the Internet, you can still talk to them about safe online practices. This fact sheet has been prepared by the Australian Bankers’ Association (ABA) and the Australian Federal Police (AFP). Banks and the AFP are committed to helping Australians understand how some simple steps can protect their identities from theft. Warning to Students – Don’t get caught by mule scams Job offers that involve transferring money or goods for someone you don’t know are nearly always a scam. Criminals are trying to use you as a money mule to transfer and disguise their proceeds of crime. Participating in these scams and transferring this money could lead to a police investigation and criminal charges against you for your part in a criminal enterprise. This activity is also unacceptable to banks and may result in the withdrawal of your banking facilities. This fact sheet, compiled by the Australian Bankers’ Association (ABA) and the Australian Federal Police (AFP), will help you recognise these types of scams and avoid becoming involved in unlawful activity. When you access the Internet, it's important that you safeguard your personal information. Just as you lock the door when you leave the house, it's crucial you take steps to protect yourself against Internet crime. The Protecting Your Information Online fact sheet provides useful tips. To view the advertisement on your screen which promoted this fact sheet click here
Identity theft involves the theft of a pre-existing identity. The Protecting Your Financial Identity fact sheet will help you recognise the crime and provides some advice on how to protect your identity from thieves. To view the advertisement on your screen which promoted this fact sheet click here
When dealing with banks we want you to be aware that your money is safe and secure and all personal information is handled in a confidential and safe manner. With warnings about fraud, identity theft and scams on the increase, it’s only natural to be concerned. Keeping your money safe is not only about taking precautions when you bank, especially on-line – it’s also about protecting your rights as a consumer. The Safety Check - Protecting Your Money fact sheet outlines these two elements and provide some important safety checks.
Small Business - Protecting Your Business Information Online Small businesses are increasingly opting to do business via the Internet. However, this new way of doing business can expose the business to risk through the very medium which is providing tremendous advantage. The Small Business - Protecting Your Business Information Online fact sheet provides useful information on providing access to your systems and business records from thieves. To view the advertisement on your screen which promoted this fact sheet click here |