Australian Bankers' Association Inc.

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Consumers


Security and Fraud Prevention

Customer security is the number one priority for banks regarding the safety of your money. Australia’s banks work hard to prevent their customers from becoming victims of any kind of financial crime.

At the same time, as a banking customer there are things you can do, and simple precautions you can take to protect yourself and your money. This section offers tips on protecting your personal information, your money, credit and debit cards against fraud and misuse.

If you cannot access any of the fact sheets, please freecall 1800 009 180 and we will arrange to get you a copy of the information that you require.

Fact sheets     

External links

Protect Your Financial Identity 

This website has been developed by the Australian Bankers’ Association, the Australian High Tech Crime Centre and the Australian Securities and Investments Commission. Read about how they work to reduce the incidence of this crime.

SCAMwatch (http://www.scamwatch.gov.au/content/index.phtml/itemId/693900)

SCAMwatch is a website run by the Australian Competition and Consumer Commission (ACCC). SCAMwatch provides information to consumers and small businesses about how to recognise, avoid and report scams.

Stay Smart Online (http://www.staysmartonline.gov.au/)

The Australian Government's cybersecurity website provides information for Australian internet users on the simple steps they can take to protect their personal and financial information online.

MoneySmart

ASIC has a website to help you make smart choices about money. For more information about managing your money, you can read this article or visit Money Smart.

MoneySmart website

Scam Alert

The Australian Bankers’ Association is warning of a telephone survey scam which is falsely using the ABA’s name in an attempt to de-fraud bank customers.