Australian Bankers' Association Inc.

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Audit Confirmation Request Information Table

This table lists contact details for auditors needing audit confirmation from banks.

This table is updated whenever the Australian Bankers’ Association receives updates from member banks.

If the bank you need is not represented, please contact that bank directly. A list of generic contact details of ABA member banks can be found at the following link: http://www.bankers.asn.au/About-Us/Members/Members

Bank  Confirmation Request Address  Does the bank acknowledge receipt of requests?
(Yes/No) 
Contact details for
follow up 
Date last updated 
AMP Bank Limited  AMP Bank Limited
Customer Services
Locked Bag 5059
Parramatta CBD BC NSW 2124 
No  Tel: 13 30 30  15/6/10 
Australia and New Zealand Banking Group Limited


Institutional and Corporate Clients

General and all Treasury Audit Confirmations 
ANZ Lending Processing
Audit Confirmation Requests
13/100 Queen Street
Melbourne Vic 3000 
No  General Audit
auditcer@anz.com

Treasury Audit
auditct@anz.com

Tel: 03 8655 3419
Fax: 1300 789 095 
4/6/10 
Australia and New Zealand Banking Group Limited

Commercial and Small Business Customers

General Audit Confirmations 
Audit Confirmations (Retail)
5/833 Collins St
Docklands VIC 3008 
No  Retail Audit 
tpcvicinvest3@anz.com


Tel : 13 13 14 
4/6/10 
Citi Consumer Bank   Citigroup Pty Ltd
Consumer/Retail Bank 
Onshore Services
Level 6 2 Park Street
Sydney NSW 2000

GPO Box 3483
Sydney NSW 2001 
No  Paul Low

Tel: +612 8225 3030
Fax: +612 8225 5026 
20/6/10 
Citibank NA, Sydney
Citibank NA, Auckland 
Audit Confirmation Department
Citi Australia and New Zealand
Level 23 2 Park Street,
GPO Box 40,
Sydney NSW 2001
Australia 
No  Audit Confirmation Dept.
audit.confirmation@citi.com

Tel: +612 8225 2075 Fax:+612 8225 5201 
3/6/10 
Commonwealth Bank of Australia Pty Limited  Commonwealth Bank of Australia
Premium Service Centre
Audit Support
P O Box 327
Silverwater NSW 2128 
No  Premium Service Centre
Tel: 1800 019 910 
3/6/10 
National Australia Bank   Please send your confirmation request as follows:
  • Business Banking customers - Business Banker.
  • Personal Banking customers - Personal Banker or NAB Branch where account is held.
  • Private Wealth customers - Private Wealth Manager. 
No  Your NAB Representative
Or
Customer Contact Centre
Tel: 13 22 65 
11/6/10 
Rabobank Australia Group   Rabobank Australia Branch
Corporate Loans Administration
GPO Box 4577,
Sydney NSW 2001 
No  Corporate Loans Administration.
Tel: (02) 8115 2091
Fax: (02) 8115 1023
mailto:fm.syd.busbankcorplo@rabobank.com 
26/9/12 
St George Bank Limited  St George Bank
Customer Administration
Locked Bag 1
Kogarah NSW 1485 
No  Contact Centre – who refer the call and liaise with the customer/accountant

Tel: 13 33 30 
4/6/10 
Westpac Banking Corporation  Your Westpac Representative
Or
Direct to the Audit Certificates team:
Fax: (02) 9383 8835
Mail: Attn: Audit Certificates
GPO Box 3433
Sydney NSW 2001

Email:auditcertificates@westpac.com.au 
No 
Tel: (02) 9767 0711

Service Level guide:
  • Simple Request (e.g. account balances only) – 5 days
  • Complex requests (e.g. multiple facilities, guarantees, loans, authorised signatory details etc.) – 10 days
  • Corporate customer requests – 15 days 
4/6/10 

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