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  13 Mar 2010

What's New

Revised Smarter Banking Booklet

Smarter Banking

The Australian Bankers’ Association (ABA) has released a revised financial literacy booklet called Smarter Banking: Make the most of your money. This booklet provides useful information and tips on how to open a bank account and make the most of your account, including accessing Internet banking.

Read more about this booklet in this media release

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Latest News

 

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Banks’ interest margins and funding costs

 

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Queensland floods: Banks offer emergency relief packages and urge customers adversely affected to make contact

 

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Australian Bankers’ Association says profitable banks underpin our strong economy

 

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Banks’ customer satisfaction reaches record levels









Banking Facts and Figures

The ABA has compiled industry information from a variety of sources. Find out how many people are employed in the industry, how many bank branches are in Australia or how much banking contributes to our economic.

To read more – go to Banking Facts and Figures




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Special Features

 Code of Banking Practice

News on Code of Banking Practice 

The Australian Bankers’ Association (ABA) says the banking sector has accepted the vast majority of recommendations made by the Independent Reviewer to update the Code of Banking Practice.

The Code of Banking Practice is the banking industry's customer charter on best banking practice standards.

Quarterly reports will be provided on the implementation process to update the Code.

Read the first quarterly report.

Visit the Independent Reviewer’s website

Read the current Code of Banking

ATM Card

Fact Sheet on ATM reforms 


ATM reforms – When you use an ATM in Australia that doesn’t belong to your bank.

The Australian Bankers’ Association Chief Executive, David Bell, explains the changes at ATMs.

Watch a video or listen to a podcast

Read the media releases

Read a fact sheet on the system changes

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for more info on new fact sheet on exception fees 

     
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