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Welcome to the Australian Bankers’ Association

Welcome to the new-look Australian Bankers’ Association (ABA) website. We've made major improvements to the design and navigation to make it easier for you to find the information you need.

What's New

Revised Code of Banking Practice

Code of Banking PracticeThe Australian Bankers’ Association has released a revised Code of Banking Practice, with improved rights for customers. Read more >
Media release >

Audit Confirmation Request Information
Contact details for Auditors requesting bank audit confirmations. Read more >

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Special Features

Smarter Banking - Know your banking rights and responsibilities

Help for consumers wanting better banking

Bank customers have a wide range of rights, backed by laws and other codes, but it can be difficult at times to find the right information when you need it.

To help, the banking industry has pulled together all the information into one place, in a new publication:

Smarter Banking: Know Your Banking Rights and Responsibilities

Or free call 1800 009 180 and we’ll post it to you.

Read a blog from the ABA CEO blog about this new publication

Subscribe to receive copies of our media releases.

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